Steal Your Customer’s Glasses
Friday, October 10th, 2008"A prudent question is one half of wisdom." – Francis Bacon
How much easier would selling be if you could really see things through your customer’s eyes? Here’s how the pros do exactly that. It’s a process called Value Profiling and like many effective techniques, it is not complicated (most salespeople just don’t know it or don’t do it).
SKILL TARGET: Find out what your prospect wants, and emphasize those features and benefits which meet their criteria.
It sounds simple, but the steps in the process are critical:
PRIORITY ONE: Develop in advance the questions you intend to ask.
PRIORITY TWO: Include the following:
